We Deliver Satisfaction

For more than 40 years, Priority Dispatch has been recognized as a Midwest leader in same day and next-day delivery and logistic services for the healthcare and ecommerce industries. Year after year, we provide affordable reliable solutions for businesses that require deliveries that are on time, every time. Our goal is to collaborate with our customers to earn their confidence, trust and loyalty. Our delivery processes include measures to safeguard shipments using high security measures and tight controls. With a network of more than 90 associates, a fleet of more than 850 vehicles, and delivery centers strategically located in Cincinnati, Dayton, Columbus, Cleveland, Toledo and Chicago, Priority Dispatch guarantees personalized service. Our logistics services ensure that your deliveries are processed quickly and efficiently, no matter how complex your shipping requirements may be.

24/7/365 we deliver satisfaction. The bottom line is you’ll appreciate the results!

President’s Message

The last-mile delivery segment continues to grow and evolve at a staggering rate. Ecommerce delivery is a large part of that, but so too is the healthcare segment, particularly with the aging baby boomer population.

Priority Dispatch saw these emerging trends over a decade ago and began to pivot its business in order to support the demand. Over that time, Priority Dispatch has quietly become one of the leading transportation providers for the eCommerce, healthcare, government, and office supply industries.

Since 1973, we have continued to pursue excellence in the delivery process. This dedication, along with our experience and expertise, has launched our company into new markets with a particular focus on the healthcare industry. As we continue to grow, our core values of Service, Respect, Integrity, Improvement and Giving Back remain at the forefront of our strategy. Let’s talk about how Priority Dispatch can help your company.

Core Capabilities

Our 24/7/365 courier and delivery services include:

On-Demand Delivery

Deliveries within 90 minutes or three hours.

Out-of-Town Delivery

Providing deliveries statewide or nationwide.

After-Hours Delivery

Pick-up and drop-off between the hours of 6 p.m. and 6 a.m. This service also applies to weekend and holiday deliveries.


Our most economical delivery of time-sensitive or secure shipments routed through a standard schedule.

Exclusive Use

This service provides a dedicated driver and vehicle. You designate the routing and destination. With our Exclusive Use option, you get your own driver at a fraction of the cost.


We offer both Next Day and Scheduled Delivery, Monday through Friday, from 8 a.m. to 5 p.m.

Large Truck

For services of high volume or weight that require a large vehicle. Options include the use of a cargo van, 16’ or 24’ box truck or semi tractor-trailer.

Affiliations and Recognitions

CLDA: Dick Thomas, founder of Priority Dispatch is one of the founding members of the Customized Logistics and Delivery Association. The CLDA is the largest trade association in the industry providing time-critical and last-mile deliveries. Priority Dispatch is Distinguished Service Award recipient, and Dick is a current Advisor and a former board member.

OSTA: The Ohio Same-Day Transportation Association was formed to advance the interests of Ohio-based couriers throughout the state. Jeff Thomas, President of Priority Dispatch, is one of the founding members and acting President of OSTA.

Cincinnati USA Regional Chamber: Dick Thomas is a former member of the Cincinnati USA Regional Chamber Board of Trustees, the nation’s fifth-largest chamber, representing nearly 5,000 member businesses. Priority has been a member since 1973 and is the recipient of the “1992 Small Business of the Year” Award.

Leadership Cincinnati USA: Dick Thomas (1989-90) and Julie Thomas (2008-09) are graduates of Leadership Cincinnati USA, founded by the Cincinnati USA Chamber. This program is designed for established, senior leaders looking to make a difference in their communities.

Blue Ash Advisory Council: Julie Thomas currently serves on the Blue Ash Advisory Council for the Cincinnati USA Chamber.

Latest News
Ramses – Our Hero!

Our Hero! It’s not every day you rescue both the nurse and a little girl while delivering on your route. That’s what our IC from Cincinnati, Jesus Aleman #10022 (better known as Ramses) did at Mariemont Elementary School. Ramses was kind enough to help translate for the nurse with a Spanish speaking little girl. She […]


December 8, 2020 Priority Dispatch remains an essential business, on the front lines every day. We complete thousands of deliveries daily with our more than 600 independent contractors.  We are committed to the safety and health of our employees, customers and independent contractors. We continue to monitor the COVID-19 health crisis and adapt our business […]

Thankful Thursday
Thankful Thursday – Our Home Town Hero’s
Thankful Thursday – Columbus
Thankful Thursday – Appreciation Connection & CVG